Privacy Policy

ffective Date: January 22, 2026

Last Updated Date: January 22, 2026

Moxgame Inc. (hereinafter referred to as "we", "us", or "Moxgame") is a game company headquartered in Colorado, USA, specializing in the development and operation of war-themed games and related services. We respect your privacy and are committed to protecting the personal information you provide when using our websites, game products, applications, and other related services (collectively referred to as the "Services"). This Privacy Policy is intended to inform you about how we collect, use, store, share, and protect your personal information, as well as the privacy rights you enjoy and how to exercise them.

By using our Services, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy, including the ways in which we collect and use your personal information. If you do not agree to this Privacy Policy, please do not use our Services.

一. Definitions

Personal Information: Refers to information that can identify a specific natural person individually or when combined with other information, including but not limited to name, email address, phone number, payment information, IP address, device identifiers, and in-game behavior data.
De-identified Information: Information that can no longer identify a specific natural person after processing and cannot be restored through reasonable means. Such information is not considered Personal Information.
Children: Refers to natural persons under the age of 13, or natural persons under the digital consent age specified by applicable laws (whichever is higher).

二. Collection and Use of Information

2.1 Information We Collect

We collect your information through the following methods to provide, maintain, and improve our war-themed games and related Services:

(1) Information You Voluntarily Provide

When you register an account, use paid services, participate in community interactions, or contact customer support, you may voluntarily provide us with the following information:

Account Registration Information: Name, email address, password (stored in encrypted form), date of birth, country/region, etc., used to verify identity, create an account, and comply with age rating requirements.
Payment Information: Credit card number, debit card information, payment account details, etc., used solely to complete transactions such as in-game purchases and subscription services. We do not store complete payment card information; such information is held by compliant third-party payment processors.
Community Interaction Information: Content, avatars, nicknames, and communication records you post in game forums, chat functions, and live streaming interactions, used to provide community services and maintain interaction order.
Customer Support Information: Problem descriptions, contact methods, and relevant supporting materials you provide when contacting us, used to resolve your inquiries and complaints.

(2) Automatically Collected Information

When you use our Services, we automatically collect the following information through technical means, some of which may be obtained through tracking technologies such as Cookies and pixel tags:

Device and Technical Information: Device model, operating system version, browser type, device identifiers (e.g., IMEI, MAC address), IP address, network connection type, screen resolution, and game operation logs, used to optimize game performance, ensure account security, and troubleshoot technical issues.
In-game Behavior Data: Your game login time, duration, battle records, performance data, virtual item usage, task completion progress, in-game preference settings, etc., used to optimize game gameplay, provide personalized recommendations, and detect cheating.
Location Information: Only with your authorization will we collect approximate geographic location information (based on IP address) to match regional servers, provide localized services, and prevent fraudulent activities. We will not collect precise geographic location information.

(3) Information Obtained from Third Parties

We may obtain information from third parties with your authorization, including but not limited to:

Social Media or Game Console Account Information: If you log in through a third-party account such as Facebook, Google, Xbox, or PlayStation, we will obtain authorized public information such as your nickname and avatar to quickly create an account and achieve cross-platform data synchronization.
Information from Compliant Data Providers: Information obtained from reputable data providers to verify identity, prevent fraud, and ensure compliance with applicable legal requirements.

2.2 Purposes of Information Use

We use your Personal Information only for the following legitimate purposes:

Providing and Maintaining Services: Including core services such as account management, game operation, transaction processing, server maintenance, and technical support.
Optimizing and Improving Services: Analyzing user preferences based on in-game behavior data to optimize war game gameplay, map design, character balance, and service performance, thereby enhancing the user experience.
Ensuring Security and Anti-Cheating: Monitoring abnormal logins, cheating behaviors, and fraudulent transactions through device information and behavior data to protect your account security, game fairness, and maintain service order.
Communication and Notifications: Sending you account status notifications, game update reminders, transaction confirmations, and marketing content with your consent (e.g., new version previews, event benefits).
Compliance and Legal Obligations: Complying with U.S. federal and state laws (such as COPPA, Colorado Privacy Act), game rating requirements, responding to legitimate requests from judicial authorities, and safeguarding the company's legitimate rights and interests.
Other purposes explicitly authorized by you.

三. Sharing and Disclosure of Information

We value your information security and will not arbitrarily share your Personal Information with third parties. We only disclose or share your information in the following circumstances:

Affiliated Companies: Sharing with our subsidiaries, parent companies, and affiliated enterprises in accordance with this Privacy Policy and applicable laws for collaborative service provision, data backup, and business operations. Affiliated companies will adhere to the same privacy protection standards.
Third-Party Service Providers: Entrusting compliant third parties to process certain business operations, such as payment processing, data storage, server maintenance, anti-cheating technical support, and marketing services. Such third parties may only use the information within the authorized scope and must implement strict security measures to protect the information.
Legal Requirements: Disclosing your information when necessary to fulfill legal obligations in response to legitimate subpoenas, orders, or investigation requests from judicial or regulatory authorities, or to comply with applicable laws, regulations, and judgments.
Protection of Security and Rights: Disclosing relevant information to protect the legitimate rights and interests, property safety of Moxgame, users, or the public (e.g., preventing fraud, addressing security vulnerabilities), or taking necessary measures in emergency situations.
Business Transfers: In the event of corporate mergers, acquisitions, asset sales, or similar transactions, your Personal Information may be transferred as part of the assets to the transferee. The transferee must commit to complying with this Privacy Policy; otherwise, we will require it to obtain your consent again.
Explicit Consent: Sharing information with designated third parties with your active authorization.

We will not sell your Personal Information unless we obtain your explicit written consent and comply with applicable legal requirements.

四. User Privacy Rights (Including Special Rights Under U.S. State Laws)

You have the following rights regarding your Personal Information, and we will protect the exercise of your rights in accordance with U.S. federal and state laws (including those of Colorado, California, Nevada, etc.):

Right to Know: You have the right to request that we inform you of the types of Personal Information collected, purposes of use, recipients of sharing, and data retention periods.
Right to Access: You have the right to request a copy of your Personal Information stored by us, which can be exercised through account management tools or by contacting customer support.
Right to Correction: If your Personal Information is inaccurate or incomplete, you have the right to request that we correct or supplement it.
Right to Erasure (Right to Be Forgotten): You have the right to request the deletion of your Personal Information. We will promptly delete or de-identify the information, subject to legal requirements and business necessity, except as otherwise required by laws and regulations.
Right to Withdraw Consent: You may withdraw your consent to non-essential services such as marketing communications and location information collection at any time. Withdrawal of consent will stop the collection and use of relevant information, but will not affect the legality of information processing conducted based on prior consent.
Right to Data Portability: You have the right to request that we provide your Personal Information in a structured, commonly used format to facilitate transfer to another data controller (as required by applicable laws).

4.1 Special Rights for Colorado Residents

Pursuant to the Colorado Privacy Act (CPA), Colorado residents have the following additional rights:

Right to Opt Out of Non-Essential Information Processing: The right to refuse non-essential processing of Personal Information based on our legitimate interests.
Right Against Discrimination: We will not deny you services, charge you higher prices, or reduce service quality because you exercise your privacy rights.

4.2 How to Exercise Your Rights

You may exercise the above rights through the following methods:

Account Management: Log in to your Moxgame account and operate directly in "Privacy Settings" (e.g., correct information, withdraw consent, delete account).
Contact Customer Support: Send an email to info@mox-game.com or mail to Moxgame Inc. Privacy Department (Address: 1067 S HOVER ST LONGMONT,CO 80501). We will respond within 15 business days, and complex requests may be extended to 45 business days with timely progress updates.

To protect your rights and interests, we may require you to provide identity verification information before processing your request.

五. Protection of Children's Privacy

We strictly comply with the Children's Online Privacy Protection Act (COPPA) and do not intentionally collect Personal Information from Children. If you are a Child, please do not provide any Personal Information to us and use the Services only under the supervision of a parent or guardian.

If a parent or guardian discovers that we have collected Personal Information from a Child without authorization, please contact us immediately at info@mox-game.com. We will verify and promptly delete the relevant information, and take measures to prevent future collection. For Child users, we will disable potentially risky services such as voice chat and payment functions by default, which parents or guardians can enable and monitor through account settings.

六. Information Storage and Security

6.1 Storage Location and Duration

Your Personal Information will be stored on secure servers located in the United States. With your consent, some information may be stored on compliant servers of our overseas affiliated companies or third-party service providers. We retain your Personal Information only for as long as necessary to fulfill the purposes stated in this Privacy Policy. After the retention period expires, the information will be deleted or de-identified, except as otherwise required by laws and regulations.

After account cancellation, we will provide a 30-day grace period (for account recovery). Upon expiration of the grace period, your Personal Information will be fully deleted, with a maximum extension of 90 days due to technical processing complexity.

6.2 Security Protection Measures

We implement reasonable and industry-standard security measures to protect your Personal Information from loss, theft, misuse, unauthorized access, disclosure, modification, or destruction:

Technical Protection: Adopting encryption technologies (such as SSL/TLS), firewalls, access control lists, etc., to protect data transmission and storage security; storing sensitive information (such as passwords) in encrypted form, accessible only to authorized personnel.
Management Norms: Establishing data security management systems, restricting employee access to Personal Information, and conducting regular privacy protection training and security audits.
Emergency Response: Developing data breach response plans. In the event of a data breach, we will promptly notify you and relevant regulatory authorities and take remedial measures to minimize the impact.

Please note that internet transmission and electronic storage methods cannot guarantee absolute security. We strive to protect your information security but cannot promise 100% risk-free protection. You are responsible for properly keeping your account password and Personal Information to avoid disclosure.

七.Use of Cookies and Similar Tracking Technologies

We and our third-party partners may use Cookies, pixel tags, web beacons, browser local storage, application data caches, and other similar tracking technologies (collectively referred to as "Cookie Technologies") to collect and store relevant information when you use our Services. This section explains the purposes, types of Cookie Technologies, and your control rights, in compliance with the requirements of the Colorado Privacy Act (CPA) for tracking technologies.

7.1 Types and Purposes of Cookie Technologies

Necessary Cookies: These Cookies are essential for core service functions. Without them, basic services such as account login, game battles, and transaction settlement cannot be normally used. Necessary Cookies may be set without your consent and generally cannot be disabled (disabling may cause service interruptions).
Functional Cookies: Used to remember your preference settings (e.g., game quality, language selection, login status retention) to enhance personalized service experience and avoid repetitive operations. These Cookies do not collect identifying information and are solely for optimizing user experience.
Analytical and Security Cookies: Used to count service usage (e.g., login frequency, feature access volume), troubleshoot technical issues, monitor abnormal logins and cheating behaviors, helping us optimize war game gameplay, ensure account security, and service stability.
Marketing Cookies: Set with your consent to deliver personalized game promotion information, event benefits, and third-party cooperative advertisements, while measuring advertising effectiveness and avoiding repeated display of the same content. You may withdraw consent for such Cookies at any time.

7.2 Your Control Over Cookies

You may manage your Cookie preferences according to your needs in the following ways:

Browser Settings: You can view, enable, or disable Cookies through your browser's "Settings" (operation paths vary by browser; refer to browser help documentation). Please note that disabling necessary Cookies may cause some service functions to fail to work properly.
Account Privacy Settings: After logging in to your Moxgame account, you can precisely control the enablement and disablement of functional, analytical, and marketing Cookies in "Privacy Settings - Cookie Management", which takes effect immediately.

We will not collect information beyond the scope agreed in this Policy through Cookie Technologies, and will retain Cookie-related data only for the period necessary to achieve the intended purposes, after which it will be automatically deleted or de-identified.

八. Changes to This Privacy Policy

We may revise this Privacy Policy from time to time based on legal updates, business adjustments, or technological developments. In the event of material changes (such as adjustments to information collection scope, purposes of use, or sharing rules), we will notify you through website announcements, account notifications, emails, or other means, with the updated effective date indicated at the top.

Your continued use of our Services after the changes take effect constitutes acceptance of the revised Privacy Policy. If you do not agree to the changes, you may stop using the Services and cancel your account. We will retain historical versions of the Privacy Policy for your review.

九. Contact Us

If you have any questions, complaints about this Privacy Policy, or need to exercise your privacy rights, please contact us through the following channels:

Company Name: Moxgame Inc.
Headquarters Address:1067 S HOVER ST LONGMONT, CO 80501
Privacy Department Email: info@mox-game.com
Phone Number: +1 702-234-1332

We will promptly respond to your requests and assist in resolving privacy-related issues. If you are dissatisfied with our handling results, you may file a complaint with the U.S. Federal Trade Commission (FTC) or the Colorado Attorney General.